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Refund Policy

Last updated: 8 June 2026

We want every Verdant subscriber to feel confident in their purchase. If Verdant isn't right for you, we offer a 30-day money-back guarantee on all paid subscriptions.

Free trial

Every new subscription starts with a 7-day free trial. You will not be charged until day 8. Cancel anytime before the trial ends through the Billing screen and you won't be charged.

After your first payment

If you change your mind within 30 days of being charged, contact us and we'll issue a full refund — no questions asked. Refunds for renewal payments are also available within 30 days of the renewal charge.

How to request a refund

All payments are processed by our merchant of record, Paddle.com Market Ltd. To request a refund:

  • Visit paddle.net and enter the email address used at checkout, or
  • Email us at privacy@verdant.app and we will process the refund through Paddle on your behalf.

Refunds are typically returned to your original payment method within 5–10 business days.

Annual plans

Annual subscriptions are also covered by the 30-day money-back guarantee. If you cancel after 30 days, your subscription will remain active until the end of your paid period and will not renew.

Contact

Questions about refunds? Email privacy@verdant.app. Darron Callender is the seller of record for the service; Paddle is the merchant of record for the transaction.